FREQUENTLY ASKED QUESTIONS
Entrusting an agency to care for your loved one can elicit a myriad of emotions. Know what to expect before you make your choice.
Frequently Asked Questions
WHO ARE WE?
Since 2007, we’ve been serving families with EPAGA love in our local communities. Beginning in 2020, we expanded our services through our locally-owned and operated franchises. Our goal is to serve families across the country with the same EPAGA love as our very first office in Kalispell, MT.
WHAT IS AN EPAGA ACCREDITED CAREGIVER?
An EPAGA Accredited Caregiver has gone through a rigorous course and completed 16 hours of mandatory training with an additional 8 hours of continuing education completed annually. We have worked with top experts to craft this curriculum to prepare caregivers for anything they might encounter. An EPAGA Accredited Caregivers must be dependable, people-oriented, honest, objective, caring, patient, respectful, knowledgeable, and trustworthy.
WHAT ARE YOUR RATES?
Rates will vary based on the services you need. Our rates are set by each locally-owned EPAGA office; contact an EPAGA near you to find their rates.
WHAT ARE THE BENEFITS OF BECOMING AN EPAGA ACCREDITED CAREGIVER?
EPAGA Accredited Caregivers receive the best training available for any situation they may encounter. Many home care agencies offer their caregivers training, but only as much as needed to meet state and federal requirements. At EPAGA, we believe giving our caregivers the best training will always result in the best care for our clients and their families.
CAN YOU PROVIDE ONE-ON-ONE CARE IN ASSISTED LIVING FACILITIES?
We can and do provide one-on-one care in facilities where client/caregiver ratios are often too high. Ask your facility manager if they can set up a meeting with a local EPAGA office.
WHAT ARE THE BENEFITS OF IN HOME CARE?
It’s no secret that people love being in a familiar and comfortable environment, and there’s no better place than your own home. This is true for seniors and individuals with disabilities too! Not only do people feel more comfortable at home, but there is less risk for disease transmission, depression, and confusion.
WHAT ARE EXAMPLES OF IN HOME CARE CLIENTS?
In-home care clients can be anyone who needs help to safely remain at home. This includes seniors who may need assistance with activities of daily living, someone who needs help recovering after a surgery or illness, or persons with physical or mental challenges. The list of people who may benefit from in-home care is virtually endless.
WHO WOULD BE INVOLVED IN MY LOVED ONE’S CARE?
At EPAGA Home Care we say, “It takes a village to provide great care.” That village includes the owners and managers, the care coordinators, and your EPAGA Accredited Caregivers. The village also includes you and your loved one. Homecare takes a great team and great communication. We pride ourselves on providing this for you and your family.