For many, November is the beginning of the greatest time of the year. The kick-start of a season of celebration; time spent reminiscing on the elements of our lives that we’re thankful for. When it comes to our EPAGA family, we, too, are thinking of the people and things we are thankful for. There are so many things that come to mind, but there is one integral part of the EPAGA family that we continue to be beyond proud of and fortunate for. For us, caregivers are what make the world go ‘round. Not only do they positively impact the lives of those we serve, but they are also the first to brighten our lives each and every day.
November is National Family Caregivers Month (which, if you ask us, should be extended throughout the entire year!). While we hope that our caregivers feel the love throughout the remainder of the year, NFC month gives us an opportunity to throw them into the spotlight and show them just how much they’re treasured. When it comes down to it, there are three shining qualities we admire in our caregivers who exemplify these qualities each and every day; empathy, joy, and gratitude.
EMPATHY
We stress to all of our caregivers to have empathy for the families they serve. When we work with families, it’s easy to forget that it can be one of the hardest periods that they have had to face as a family. Moms, dads, grandmas, and grandpas are the cornerstone of many families, and as they begin to struggle with daily tasks, it can be difficult to accept that they may need help. It is our greatest hope that our caregivers continually choose to be empathetic and put themselves in the shoes of the families we work with. Our framework is simple; care for everyone like they are your own.
JOY
It’s in our motto; Provide Care. Bring Joy. Bringing joy to every situation is instrumental in creating a positive experience, not only for our clients, but also for their families and our caregivers. Bringing joy to an otherwise tense, stressful, or uncomfortable time makes these shared experiences more meaningful and beneficial to the physical and mental health of our customers. Our office is always filled with laughter, jokes, and crazy stories, and we carry that culture into the homes of those we serve. We are fueled by sharing vivid and nostalgic stories of the old days or exchanging jokes that we heard as kids. That’s what makes each day special. Our caregivers are professionals at making each day full of humor and joy.
GRATITUDE
Our caregivers find gratitude in being trusted with your family member’s health and happiness. Each day, we remember the amazing opportunity we have to be a part of your family in such a unique role. Our caregivers are there to experience it all—the good, the not so great, and everywhere in between—and help your family thrive through a challenging period of change.
Our caregivers are the foundation of EPAGA. Because of them, we are able to provide our clients with the care that they deserve. In some cases, we have caregivers working 24/7 to ensure that those in need are never left feeling hopeless. The job of a caregiver can be very trying at times, but between long hours and many demanding tasks, our selfless crew goes above and beyond to bring comfort in every way they know how. God has blessed us with selfless individuals who are willing to become EPAGA Accredited Caregivers and continually work to become better by developing new skills and staying up to date on the best practices of the in-home care industry. We ask a lot of our caregivers, but we are fortunate that they are more than willing to do the job with empathy, joy, and gratitude.
